Terms and conditions / Private life

Statutory information

Company information:

The Inquiry SA
Avenue de Foestraets 53
1180 Brussels
Tel.: 02 374 56 46

E-mail: info@theinquiry-res.com

Belfius Bank: BE05 0688 9960 2275
Company number:  0438.969.243
VAT number: BE0438.969.243

Licensed estate agency: IPI Jacques Boton , No. 500. 900 Belgium

Regulatory body: IPI, Rue du Luxembourg 16B, 1000 Brussels

Code of conduct: IPI, www.ipi.be

In accordance with article 1 of the Ethics Directive, you should note that our professional third-party liability (among other forms of risk) is covered under insurance policy no. 010.730.370.559 taken out with Axa.

Legal notice:

The Inquiry SA undertakes to abide by all laws governing the setting-up and operation of a website.

The publisher draws the attention of site users to the following matters:

Conditions of access and use:

The site is in French and is a site for the information of both clients of The Inquiry SA and non-clients, hereinafter referred to as “net surfers”.

This site is subject to the law of Belgium. Net surfers acknowledge having read and understood, and undertake to comply with, this charter.

It is pointed out that correspondence cannot be guaranteed confidential on the internet and that all net surfers should take every appropriate measure to protect their own data and/or software.

Hyperlinks and information provided

This site particularly contains information provided by outside companies and hyperlinks to other sites not developed by The Inquiry SA and for which it is not responsible.

The existence of a link on the website of The Inquiry SA to another site does not constitute validation of that site or its content. Net surfers should be discerning and take a critical view in how they use that information. The publisher will not be liable for the information, opinions and recommendations made by such third parties.

Any hyperlink to The Inquiry SA requires the express, prior authorisation of the publisher. The content provided on this site is furnished merely for information purposes and may subsequently be revised.

It is pointed out that there are risks inherent in the electronic transmission of information: delays, omissions and inaccuracies may occur. This information is provided as such, regardless of its source.

Pricing:

Access to this site is free of charge apart from the charges made by internet access providers and the costs of telephone communication, which are billed directly by operators.

For further details, please contact the site’s webmasters as stated in the contact tab.

IT and freedoms

The information and personal data entered on the website of The Inquiry SA by net surfers and collected by The Inquiry SA as data processor will only be used and passed to the following parties and declared to the Commission for the Protection of Privacy for the sole purposes of:

  • managing requests for information;
  • commercial prospecting;
  • e-mail alerts.

The data will be passed to the following parties:

Service providers for performing subcontracted work: to this end, net surfers expressly agree that personal data concerning them may be sent by The Inquiry SA to the subcontractors that carry out certain essential tangible and technical tasks on its behalf which are indissociable from the offers made and the associated services.

Unless parties holding the relevant rights object, The Inquiry SA may require to process this information (particularly by electronic mail, telephone, etc.) for its exclusive benefit or on behalf of its commercial partners in the context of commercial transactions.

This information may give rise to exercise of the right of access, communication, opposition and rectification under the terms laid down in the Act on IT, files and freedoms.(*)

Net surfers may object to receiving communications soliciting interest in presentations of the products and services of The Inquiry SA by opting out from such approaches at the time data is collected and contacting the webmaster.(*)

To exercise these rights, send a letter or e-mail: info@www.theinquiry-res.com.

Prospecting by auto-dialler, electronic mail or fax and any transfer or rental of data for prospecting purposes using these means will only be done with the net surfer’s prior consent to receiving approaches via that channel and/or to the transfer of their data.

Information revealing names will only be passed to third parties to meet statutory or regulatory requirements.

Copyright

The site must be regarded as an indissociable right. The information contained on it is reserved for exclusively personal use and may not be wholly or partially reproduced or communicated. The entire data (text, sound and images) contained on the pages of this site is the exclusive property of The Inquiry SA or its partners.

Any reproduction, representation or dissemination of the content on this site, wholly or partially, and for other than personal purposes, on any carrier or by any process whatsoever, is prohibited.

Breach of this prohibition constitutes an infringement liable to incur the civil and criminal liability of the infringer.

It is strictly prohibited to use or reproduce the name “The Inquiry” and/or its logo, on their own or in association with other names or logos, in whatever form, and particularly for publicity purposes, without the prior written agreement of The Inquiry SA.

Information on our partners

The Inquiry SA declines any liability, express or implied, for the accuracy, exhaustive nature or update periods of these announcements and other content. Downloading or any other form of copying of a program or information present on the site of The Inquiry SA does not confer any right over such program or information. You may not (wholly or partly) reproduce or transmit (electronically or in any other manner), modify or use the website of The Inquiry SA for public or commercial purposes, or create links with it, without the prior, written authorisation of The Inquiry SA.

For their part, net surfers undertake:

  • not to exploit the services of The Inquiry SA or personal data they may gain access to;
  • not to offer the products and services of the website of The Inquiry SA for direct or indirect gain;
  • not to limit access to and use of the website of The Inquiry SA;
  • not to modify any statement on or part of the website of The Inquiry SA;
  • not to engage in spamming by e-mail or post to other net surfers.

If you have other questions, please e-mail us at: info@theinquiry-res.com.

PRIVATE LIFE (GDPR):

This section describes the policy of THE INQUIRY SA when processing personal data. This policy applies to both computerized and manual data processing.

Processing of personal data of visitors and usersThe personal data that the user communicates during a request via our site are processed by our Company in order to be able to answer the user.

Personal data shall only be transmitted to the controller for processing requests. These data may be disclosed to persons outside our Company when necessary for the processing of the user's request.

If the user refuses to provide certain essential data, our Company may not be able to process the request.

By having accepted these conditions, we will send you the information corresponding to the criteria you are looking for, you will also benefit from the free information services concerning our specific actions and services of our Company. This information can be customized.

No data is automatically collected by the site itself. The only data we process are those that you voluntarily communicate with us. Other information that may be automatically collected is only collected by statistical tools such as Google Analytics and only concerns your TCP / IP address, the brand and the latest version of your browser, the web pages consulted but remain completely anonymous.

We can register an access code and a password via cookie. Other information such as your search criteria or the language chosen to visit the site may also appear in the cookie (see above for an explanation of cookies).

We may also have to process data about you from third parties such as the media (immoweb, vlan, logicimmo, ...). These are only provided to us following a request via forms available on their respective websites. As long as you agree, your email address may be used by the Company for the purposes specified above.

The information is for internal use only and will therefore never be sold to other natural or legal persons related or unrelated to our company. But these data will be provided, at the request of the judicial authorities or the police services, without the prior authorization of their holder.

We have put in place appropriate security measures to protect the loss, misuse or alteration of information received on our site.

All our employees who have access to your data have a strict duty of confidentiality.

You have the right to access and rectify these data and the right to object at any time, in order to verify their accuracy and correct any errors concerning them.

To exercise this right, simply contact us:

By mail at the following address: 128, Avenue Molière in 1050 Brussels
You can also contact us by e-mail: info@theinquiry-res.com
Or call us on +32 2 374 56 46

We are not responsible for the privacy policy of websites linked to ours by a hyperlink.

If you consider that our site does not respect this charter, you can contact our Company by e-mail or by mail to the address mentioned on the site.

Updating

Our Company has the duty to regularly update this charter in order to take into consideration any legal, jurisprudential or technical evolution. Only the latest version will prevail.

CHARTER: Rights of the owner on his personal data

The holder of the personal data acknowledges having been loyally and perfectly informed of the processing of said data by the company THE INQUIRY. In addition to this right of information, the holder has the following rights:

- Right of access to his data by the data subject. That is, the right to obtain from the controller confirmation as to whether or not personal data concerning him or her are being processed and access to the personal data.

- Right to rectification of inaccurate information and have incomplete data completed.

- Right to erasure of his or her data when the data are no longer necessary in relation to the purposes for which they were collected or otherwise proceeded, if the data subject withdraws his consent (and where there is no other legal ground), if the data subject exercises the right to oppose the treatment ...

- Right to restriction of processing when the controller no longer needs the data but they are required. Where processing has been restricted, such personal data shall only be processed for conservation or for specific reasons with the data subject’s consent.

Right to data portability: The data subject shall have the right to receive the data concerning him or her, which he or she has provided to a controller, in a structured, commonly used machine-readable format and have the right to transmit those data to another controller without hindrance from the controller which the personal data have been provided. The data subject shall have the right to have the personal data transmitted directly from one controller to another.

- Right to object: The data subject shall have the right to object the processing which allows him to ask the controller to stop processing the data and, in any case, to object prospecting.

Any request for the exercise of these rights can be addressed to our group by registered mail to the address 128 Avenue Molière, 1050 Brussels.

The answer will be provided as soon as possible via the same communication channel and at the latest within one month from reception of the request.

No payment will be required unless the claims are manifestly unfounded or excessive (repetitive).

General Terms of Use of The site

Acceptance of the terms and conditions

This French-language site is an information site for both our Company's customers and non-customers, referred below as "Internet users". This site is subject to Belgian law. The internet user acknowledges having read this charter and agrees to respect it.

It is reminded that the secrecy of correspondence is not guaranteed on the Internet and it is up to each internet user to take all appropriate measures to protect their own data and / or software.

Application and / or Information Processing

We reserve the right to postpone information processing, to suspend or to refuse it in the following cases:

- incomplete or incorrect information;
- Communication of obviously erroneous or even fanciful data;

The list above is not exhaustive.

Services

The service and goods offered on the site are described in good faith, as accurately and faithfully as possible.

The images presented on the site have no contractual value.

Availability

In any case, we can not be held responsible for damages resulting from the unavailability of the service corresponding to the requests of the user.

Disclaiming - limitation of liability

Our Company can not be held responsible for the non-performance of the contract which could follow in case of inaccurately provided information or force majeure.

Intellectual property

The information contained on the site are reserved for an exclusively personal use and can not be entirely or partially reproduced or released. All data (texts, sounds or images) appearing on the website pages are the exclusive property of our Company or its partners. All reproduction, representation or diffusion of the full or partial contents of this site for more than personal use is strictly forbidden. Any breach of this rule shall constitute an infringement and may carry civil and criminal penalties.